Your Privacy Is Important

Transparency in data collection and protection for all clients

Introduction to Our Policy

We respect your privacy and are committed to protecting your personal data. This policy explains how we handle your information when you visit our website or use emotional intelligence services.

Our practices follow Malaysian data protection regulations and are designed to keep your information confidential at every step.

Types of Information We Collect

We collect information you provide directly and data automatically gathered through website technologies, always with strict confidentiality.

Information You Provide Directly

  • Profile data you share via contact forms or registration processes
  • Communication records from your messages or inquiries
  • Service preferences and emotional support requests
  • Demographic information, if relevant to your inquiry
  • Any other data you choose to communicate with us

Information Collected Automatically

  • Device details and browser type when visiting our site
  • IP address to help ensure site security and prevent misuse
  • Site usage patterns, such as pages you visit and session frequency
  • Cookies or similar tracking for user experience improvement
  • Other technical data required for lawful operation and analytics

How We Use Your Information

Your information is only used for legitimate business purposes, service support, site improvement, and legal compliance in Malaysia.

  • Responding to your messages and support needs
  • Improving our emotion management services
  • Managing your preferences and account
  • Ensuring site security and safe operation
  • Complying with Malaysian legal requirements
  • Enhancing your user experience responsibly
  • Internal research for quality improvement

Our Commitment: Your data is managed with confidentiality and care, following both Malaysian legal requirements and industry best practices at every stage.

How We Share Information

We do not sell your personal data. Information is shared only for essential service operation or as legally required in Malaysia.

Trusted Service Providers

We carefully select service providers to support technical and operational needs, ensuring they respect privacy commitments.

Legal Requirements

We may disclose data if required by Malaysian law or government authorities for compliance or protection.

Anonymous Site Statistics

We may analyze aggregate, non-identifiable data to improve services and understand site use.

Your Privacy Rights

You can access, correct, or delete your data and object to processing, according to Malaysian law. Contact us anytime for assistance.

  • Request access to your information
  • Correct inaccurate or outdated information
  • Request erasure if you wish
  • Receive a copy in portable format
  • Object to certain processing activities
  • Restrict processing as needed

For privacy questions or rights requests, please contact us using the details provided. We respond promptly and openly.

How We Protect Data

We use technical and administrative safeguards, including secure storage, restricted access, and regular system oversight.

Technical Safeguards Used

  • Encrypted communication channels for personal data
  • Protected databases with limited access
  • Regular updates to system security protocols
  • Monitoring for unusual activity to prevent breaches

Organizational Safeguards

  • Privacy training for all staff handling information
  • Clear internal policies for data management
  • Regular audits to verify privacy controls
  • Designated contact for all privacy issues

Our Data Retention Practices

Personal data is only kept as long as necessary for emotional support, regulation compliance, or client requests. Regular reviews occur.

  • Kept during active support relationship
  • Retained until session is complete
  • Held for follow-up and recordkeeping
  • Stored as required by law
  • Used only with your permission

You may request deletion once services end or consent is withdrawn.

International Data Transfers

If personal data is transferred outside Malaysia, strong safeguards and compliance with legal requirements are maintained for your protection.

  • Secure transfer protocols in place
  • Only with trusted providers
  • Contractual privacy protections enforced
  • Advance notice when required

Cookies and Tracking

Cookies help us provide a better, safer experience. You can control your cookie choices anytime in your browser.

Types of Cookies Used

  • Necessary for site operation and security
  • Help improve how the site functions
  • Remember your preferences and settings
  • Support multiple site features

Cookie choices can be updated by adjusting your browser settings.

Privacy Policy Updates

We may update this policy to reflect changes in service or legal requirements. Please review regularly for updates.

  • Updates will be shown on our website
  • Major changes will be highlighted
  • You control your privacy preferences
  • Past versions available upon request

Continued use of our services signals your acceptance of any changes.

Contact for Privacy Questions

Get in touch regarding privacy or to request information about your data at any time.

Tezoravisope

Sandbox Coworking Space, Bandar Sunway, 47500 Petaling Jaya, Selangor Malaysia

Phone: +6012-940 6112

Email: content@tezoravisope.world

Last updated November 20, 2025

Effective from November 20, 2025